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OnLine English Hints and Tips 'Asian fonts such as MS Mincho, Gulim, Batang or SimSum may not transfer completely between different systems. If possible, try to format your document using a Western font such as Times New Roman or Arial.' or 'Too many abbreviations can make a document difficult to read. A general rule is to use an abbreviation only if it appears more than three times in the abstract or document'. |
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Your own OnLine English homepage Manage your orders online on your own OnLine English homepage. Log on with your username and password at http://zeus.oleng.com.au/OLE/Clients. New clients need to set up a new account. If you have forgotten your username and password, simply enter your main email address and we will immediately send your details to you.
Email contact This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or This e-mail address is being protected from spam bots, you need JavaScript enabled to view it We respond to all messages within 4–8 hours. Emergency If you have not received a response within 4–8 hours, it is likely there is a problem with the Internet. The problem might be at our end (we have not received your message) or at your end (you have not received our reply). To make sure that your message is delivered to us, send urgent messages to both of the above addresses. To make sure that you receive our messages, provide a second or third email address. At least one of these other email addresses should be with a second Internet Service Provider. In addition, please provide us with your facsimile number in case we are not able to contact you on one of the above addresses. Please log on to your OnLine English home page and check your personal details. Do you have a second email address for all OLE messages? Have you listed a back-up email address and your facsimile number? Phone and Fax Under normal conditions, we recommend against using phone and fax to contact us because our response times will be much slower. We accept payment by fax. Phone: +61 2 8003 7448 Fax: +61 2 8572 5378 If you wish to speak to a member of our team, we suggest that you set up a time for a phone call in advance. Postal addresses
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