Contact Us

Contact us via e-mail

We respond to all messages within eight hours.

If you have not received a response within 8 hours, it is likely there is a problem with the Internet. The problem might be at our end (we have not received your message) or at your end (you have not received our reply).

To make sure that your message is delivered to us, send urgent messages to both of the above addresses.

To make sure that you receive our messages, provide a second or third email address on your client homepage. At least one of these other email addresses should be with a second Internet Service Provider.

Contact us via online form

If you have any questions or comments, you can send us a quick message by using the form below.


Contact us via phone or fax

Under normal conditions, we recommend against using phone and fax to contact us because our response times will be much slower. We accept payment using credit card details sent by fax where other methods have not been successful.

  • Phone: +61 2 8003 7448
  • Fax: +61 2 8572 5378

If you wish to speak to a member of our team, we suggest that you set up a time for a phone call in advance.


Postal addresses

  • Administration:
    OnLine English, 11/3-5 Marathon Road, Darling Point NSW 2039, Australia
  • Accounts and payments:
    OnLine English, PO Box 3113, Weston Creek ACT 2611, Australia
© 1995 - 2017 OnLine English. All rights reserved.